How We Started
Jim Spry began his work in the outsourced hospital housekeeping business in 1964 with Red Top, Inc — the company that pioneered hospital housekeeping support services. After helping Red Top grow into a national organization, Jim moved on to other opportunities within the same field, eventually leading him to start his own company — Hospital Housekeeping Systems — in 1975.
Now known as HHS, the company remains a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven service to its customers.
History of Growth
What began as a hospital housekeeping organization with a single customer has since expanded to over 750 customers across five additional industries — aviation, education, government, hospitality, and senior living — and multiple services including housekeeping, food, and facilities.
HHS’ focus has been on growing organically, with the vast majority of our expansion coming through reference and word-of-mouth. We never take our focus off of current customers and trust that our commitment to quality service will lead us to the right opportunities.
Moving Forward
As our organization continues to grow, it’s important to us to never lose sight of what’s made us successful — proactively solving problems for our customers and caring for the needs of our team members.
Remaining true to our values as we grow requires having high standards for ourselves, continuously learning from our mistakes, and fostering a culture of proactive service and care.
Mission, Vision, Values
With the right vendor, outsourcing delivers real, tangible results that impact your organization in several ways.
Our Mission
To be successful in identifying and serving our customers’ needs.
We believe that support service programs and solutions are not one size fits all. Our mission drives us to create customized solutions that best fit the needs of each customer.
Our Vision
To be forward thinking in creating solutions for our customers.
The industries we serve are dynamic and ever-evolving, which requires us to think outside the box as we craft tailored solutions for our customers. With 45+ years of support service experience, we implement best practices along with new solutions to create a perfectly crafted program for each partner.
Our Values
- Honest
- Problem Solvers
- Quality Driven
- Team Oriented
- Proactive
- Adaptive
- Dedicated
- Balanced
- Humble
- Diverse
OneHHS
OneHHS is our internal organization philosophy, which embodies our values, culture, and guiding principles. This philosophy drives how we perform as managers, team members, and partners for our customers. Though we span across the globe, it’s the sense of community that connects us all. No matter which industry we serve or service line we provide, we are all OneHHS.
Our Mission
To be successful in identifying and serving our customers’ needs.
We believe that support service programs and solutions are not one size fits all. Our mission drives us to create customized solutions that best fit the needs of each customer.
Our Vision
To be forward thinking in creating solutions for our customers.
The industries we serve are dynamic and ever-evolving, which requires us to think outside the box as we craft tailored solutions for our customers. With 45+ years of support service experience, we implement best practices along with new solutions to create a perfectly crafted program for each partner.
Our Values
- Honest
- Problem Solvers
- Quality Driven
- Team Oriented
- Proactive
- Adaptive
- Dedicated
- Balanced
- Humble
- Diverse
OneHHS
OneHHS is our internal organization philosophy, which embodies our values, culture, and guiding principles. This philosophy drives how we perform as managers, team members, and partners for our customers. Though we span across the globe, it’s the sense of community that connects us all. No matter which industry we serve or service line we provide, we are all OneHHS.