From the article:
Mr. Floyd oversees operations of several healthcare division service lines in the U.S. and South America for HHS, including culinary, environmental services, laundry and linen utilization, patient flow and integrated facilities management. He also led the creation of the company’s university, a management, development, and training tool for HHS managers across the country. Under his guidance, the organization has maintained a 97 percent retention rate and an annual growth rate of 15 percent for the last three years.
